Common questions.
Straight answers.

Leadcaller is a widget for your website that captures visitors while they are still on the page. The visitor can get a call back within 45 seconds, book a time that suits them, chat with an AI that knows your business or leave a message. It all lands with you as leads.

The widget is added to your website with a single line of script. When a visitor wants to get in touch, they choose their own route: Call me now, Call me later, chat or message. Calls and chats are collected in the admin panel, where you follow up and distribute leads across the team.

Companies that spend money on getting visitors to their website and want more of them to get in touch. We most often see it at B2B companies, e-commerce, property, SaaS and service businesses, but the widget is not tied to any one industry.

Call me now: the visitor leaves their number and gets a call within 45 seconds. Call me later: the visitor picks a time, and at that time Leadcaller calls both the visitor and your responsible team member and connects the call.

The chat answers visitors' questions based on the content of your website and what you have added in the admin panel. It guides them onwards, collects contact details and can book a callback when the visitor wants to be contacted.

The knowledge base is taken from your website. If you have made major changes, get in touch and we will read the site in again. Additional facts that are not on the website you add yourselves in the admin panel.

The AI receptionist is a voice agent that takes calls for you, answers questions, qualifies leads and hands over to a person when needed. It is a separate product in addition to the widget. We are happy to show how it works in a demo.

Ambient Agent is the widget's proactive mode, in beta. It reads how the visitor behaves on your site and lets the widget make the first move when someone hesitates. It is switched on per customer and requires the visitor's consent to analysis. More on the Ambient Agent page.

We set up the account in connection with the demo, and there is no self-registration. You then add the widget's script line to the header of your website, or via Google Tag Manager, and the widget recognises you by your domain. Step by step is in the Getting started guide.

No. The installation is a script line that whoever manages your website pastes in. There are guides for WordPress and Shopify, and for Google Tag Manager there is a ready-made tag to copy. If you get stuck, we will help.

The widget appears in the corner of your website, and in the admin panel the installation status turns green as soon as the first connection has been registered from your domain. Try it in a private browser window so that you don't see an old version of the page.

Check that:

• the script line is in the header and the change is published
• the domain is the same as the one you gave when the account was set up
• the browser is not showing a cached version of the page
• you have not put the direct line in a Google Tag Manager tag, which requires the GTM variant

Compare with the installation guide. If it still doesn't show, get in touch and we will look at it together.

Zapier and Google Tag Manager. Through Zapier you connect leads onwards to HubSpot, among others, and most other systems. How to set them up is described in the documentation.

Yes. You set colours, texts, position and which ways in are shown in the admin panel, with a preview while you edit.

Phone and email are staffed weekdays 8 am to 5 pm. Call me now in our own widget, and the AI chat answers around the clock. Guides and documentation are in the help centre.

We store personal data with AWS in Stockholm and sign a data processing agreement with you as a customer. How we handle data, which sub-processors we use and how you request an agreement is described on the security page.

With AWS in Stockholm. Traffic is encrypted and we take continuous backups. Some sub-processors, such as AI providers, may process data outside the EU, under standard contractual clauses.

Yes. Leads and call history are exported as CSV from the admin panel. If you need another format or the full data set, get in touch.