The AI receptionist is Leadcaller's voice agent: an AI that places and takes calls, holds natural conversations in several languages and logs every call as a lead. It captures interest around the clock without a human having to pick up the phone.
What the AI receptionist is
When a visitor asks for a callback, a voice agent can call within seconds, qualify the lead and book a meeting or put the visitor through to a salesperson. The agent can also make outbound calls to lists you upload. Calls are transcribed and summarised automatically.
Create an agent
Under AI receptionist → Agents you create an agent and specify:
- Name, voice and language
- Purpose: qualify, book a meeting, follow up or answer questions
- Knowledge about your company that the agent may use
- What should happen after the call (booking, handover, follow-up)
Test the agent directly in admin before you switch it on for real.
Templates (blueprints)
A blueprint is a ready-made conversation strategy for a particular scenario, for example inbound qualification or outbound follow-up. Start from a template and adjust tone, questions and goals. Templates make it easy to keep the same quality across all agents and to A/B test different set-ups.
Call analysis
Every call is saved with a transcript, summary and outcome. Under AI receptionist → Analytics you see answer rate, call length, conversion and where calls drop off. Use it to improve your blueprints over time. Inbound leads from calls end up in the same CRM as your other channels.