Ambient Agent
The widget that makes the first move when a visitor hesitates
Ambient Agent reads how visitors behave on your site, how far they scroll, how long they stay and whether they are about to leave, and lets the widget say something at the right moment. It is in beta, and it is switched on per customer.
Reads behaviour
Scroll depth, time on the page, exit intent, inactivity and repeated clicks.
Picks the moment
Makes the first move when the pattern usually ends with the visitor leaving.
Learns from the outcome
Measured against a control group that never sees the nudge.
Beta
Running with customers who opted in
Per customer
You switch it on yourself
We show the nudge on your site
Book a demo and you will see how Ambient Agent behaves on your own website, and we switch on the beta together. We promise no figures until the evaluation is done.
Book a demoAlready a customer? Switch on Ambient nudges under chat in the admin panel, or get in touch.
counted in your browser, sent nowhere
What is Ambient Agent?
Makes the first move on your site, when it's needed
No forms and no questions for the visitor. Just the behaviour already visible on the page, and a widget that knows when to say something.
Reads behaviour
How far down the page the visitor has scrolled, how long they have stayed, whether the cursor is heading for the tab, whether they have stopped moving or keep clicking the same spot.
Picks the moment
When the pattern usually ends with the visitor leaving without getting in touch, the widget shows a short greeting with a suggestion: ask a question in the chat, or get a call.
Learns from the outcome
If the visitor responds, the chat or the call takes over. If they don't, the widget backs off. Every outcome adjusts when and how the next nudge is shown.
What it can look like
Examples of nudges. The wording is adapted to your site.
Visitor: Has been reading for a long time without doing anything
The widget greets them: “Got a question? The chat answers straight away.”
Visitor: Is about to leave the page
The widget offers: “Would you rather get a call? Within 45 seconds.”
Visitor: Clicks the same spot again and again
The widget asks: “Is something not working? We can help.”
What beta means to us
Ambient Agent runs with customers who chose to switch it on, and we are still evaluating what it delivers. This is what we can promise already.
Switched on per customer
One setting under chat in the admin panel
Requires consent
No nudge unless analytics cookies are accepted
Measured against a control group
A share of visitors never see the nudge
Can be switched off centrally
Without affecting chat or callbacks
More of
Leadcaller.
- Website widget The widget Calls the visitor back within 45 seconds, or when it suits them. Chat and messages live in the same icon.
- Voice agent, in beta AI receptionist Answers when you can't, asks what you need to know and files the call with a summary in admin.
- SMS campaigns Outreach Upload your contact list, let the AI send the texts and book the meeting when someone replies.